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Privacy Policy

Last update: 01/04/2025

Data We Collect

  • Data provided by you:

    • Full name;

    • Email and telephone (via contact form).

Automatic data

  • IP address;

  • Browser type;

  • Pages visited (via non-invasive cookies).

How We Use Your Data

  • To schedule and confirm appointments;

  • Answer your questions via email/WhatsApp;

  • Improve the website experience (anonymous data);

  • Comply with legal obligations (e.g.: invoices).

Legal Basis for Processing

  • Consent: When you fill out forms;

  • Contract: To fulfill requested services (e.g. scheduling);

  • Legitimate interest: Cookies essential for the functioning of the website.

Data Sharing

  • We never sell or share data with unauthorized third parties;

  • We use trusted services to:

    • Website hosting (e.g. Hostinger);

    • Emails (e.g. encrypted Gmail);

    • Scheduling (e.g. Google Calendar).

Data Protection

  • Site-wide SSL encryption (🔒);

  • Restricted access to data (only [Name of Psychologist] and authorized platforms);

  • Strong passwords that are updated regularly.

Data Retention

  • Contact details: 6 months after last interaction;

  • Clinical data: Absolute confidentiality in accordance with the CRP Code of Ethics (except in risk situations);

  • Cookies: Up to 12 months (depending on the type).

Your Rights

You can request via email [Your Email]:

  • Access to your data;

  • Correction of incorrect information;

  • Deletion of non-essential data;

  • Revocation of consent.

Updates

We will notify you of significant changes via email or website banner.

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